SymoLinkMore people reply
A text from a number they saved, called, or saw on your sign gets opened. A random new number gets ignored or reported.
For agencies and local businesses on their CRM
Customers answer when it's your number.
Send texts and calls from the number already on your sign, cards and Google listing, straight from your CRM. No new number to explain.
Your own SIM or eSIM
Any Android phone
Set up in minutes
Bright Smile Dental+63 917 ··· 4420 · your number
Why it works
Six things that change on the first day.
No surprise bills
You pay per phone, not per message. Your SIM plan covers the texts, so a busy month costs the same as a quiet one.
Start today
Install the app, type a code, connect your CRM. Use the number your customers already have saved.
Never lose a lead
A missed call sends an instant text from the same number, and every reply lands on the right contact in your CRM.
One inbox for everything
Texts and calls sit together on the contact. Your staff stop juggling a personal phone and the CRM.
Your number stays healthy
Automated texts are paced, kept to daytime hours and stopped for anyone who replies STOP, so carriers keep trusting your number.
Before and after
Same business. Same staff. Better week.
The number
A rented number nobody knows
Customers screen it, ignore it, or mark it as spam.
The number
The number on your sign
Customers recognise it and reply, because it's you.
The bill
A fee on every text
Sent and received, plus the monthly number fee. Good campaigns cost more.
The bill
One price per phone
Texts are sent on your existing phone plan.
Missed calls
A lost customer
They call the next business on the list.
Missed calls
An instant text back
From your number, while they still have the phone in their hand.
A day with SymoLink
Your front desk, on autopilot.
Scroll through a normal Tuesday at a small clinic. Every message goes from the clinic's own number and shows up in the clinic's CRM.
- 8:00 AM
Reminders go out by themselves
Your CRM workflow sends tomorrow's appointment reminders. SymoLink sends them one by one from your SIM, with a short pause between each.
Delivered - 9:12 AM
"YES, see you then!"
Patients reply to a number they know. The reply lands on the right contact in seconds and can trigger the next step in your workflow.
Reply in your CRM - 11:40 AM
A missed call becomes a booking
The front desk is busy. The caller gets "Sorry we missed you! Want to book?" from the clinic's number straight away, and books by text.
Lead saved - 4:30 PM
A call answered from the laptop
With the SymoLink Box beside the phone, staff see who's calling and answer in the browser with a headset. The call is logged on the contact.
Call logged - 8:05 PM
The reminder waits until morning
A reminder for tomorrow’s appointment was scheduled late. SymoLink holds automated messages outside 8am to 8pm, so nobody is woken by one. Replies a person types still go any time.
Waiting until 8:00 AM - 9:30 PM
Someone replies STOP
They're opted out at once and marked Do Not Disturb in your CRM. No awkward follow-ups, no complaints to your carrier.
Opted out
The money part
One flat price per phone.
SymoLink is a flat price for each phone you connect. The texts themselves are covered by the SIM plan you already pay for.
Your SymoLink bill
$9.97 / month
for one phone, however many conversations it carries.
Pick a SIM plan with unlimited or plenty of texts. SymoLink keeps automated texts to a safe daily pace per SIM (300 a day by default), so for very large blasts a registered bulk service is still the right tool.
Setup
Up and running before your coffee gets cold.
No technician. No number porting. No retraining your staff.
Put the app on an Android phone
Any Android phone with your business SIM (Android 5.0 or newer). It stays at the office on a charger, like a router.
Type the 6-digit code
The app shows a code. Enter it in your SymoLink dashboard. The phone is now linked to your business.
Connect your CRM
Click Connect, pick your business's account, approve. Your existing workflows and reminders start using your number.
Stuck? The built-in Troubleshoot button checks your billing, the CRM connection, the phone and the line, sends a test, and tells you exactly what to fix.
Get the Android app — version 1.4.0
Sign in to download. The company that set you up gives you the mobile app password.
Every way customers reach you
Texts and calls. One number. One inbox.
SMS
- Type in your CRM's conversations the way you always have
- Reminders, follow-ups and missed-call text-back keep working
- Dual SIM and eSIM: a front-desk line and a sales line on one phone
- See every message's status: sent, delivered or failed with the reason
If the phone loses internet, messages wait and go out when it's back. Nothing gets lost and nobody gets the same text twice.
Calls
- Answer calls to your number from the laptop
- Click to call any contact from your CRM
- Every call logged on the contact
Needs the SymoLink Box next to the phone.
SymoLink Box
The SymoLink Box
Answer the shop phone from your laptop.
A small box sits next to your business phone and connects to it over Bluetooth, like a car kit. Calls stay on your SIM; your team picks them up in the browser.
- Plug in power, that's it. Set it up from the phone app in a few taps. It joins your Wi-Fi by itself.
- See who's calling before you answer, and call back with one click.
- Looks after itself. Reconnects on its own after an outage, and you see straight away if it's unplugged.
- One price, once: $129 for the box, then a monthly call seat.
Made for businesses that live on conversations
If customers text you, this is for you.
Clinics and dentists
"Reply YES to confirm Friday 10:00"
Fewer no-shows, because patients reply to a number they saved.
Salons and spas
"A 3pm slot just opened. Want it?"
Fill cancellations fast over text, the way clients actually reply.
Auto and home services
"Your car is ready for pick-up"
Quotes, arrival times and job-done messages from the shop line.
Real estate
"Hi! Thanks for asking about the condo"
Reply in seconds to people who asked about a listing, from the agent's own mobile number.
Schools and tutors
"Classes resume Monday at 8"
Notices parents actually open, from the number they already have.
Restaurants and cafés
"Your table for 4 is confirmed"
Bookings and pick-up texts from the number on your door.
Peace of mind
Built to run quietly in the background.
You'll know first
Every phone checks in all day. If one goes offline, you see it within about a minute.
Polite by default
Automated texts only from 8am to 8pm, a daily limit per SIM, and a gentle start for new numbers.
Conversations, not spam
SymoLink is for texting contacts who expect to hear from you — reminders, follow-ups and replies. STOP is honoured at once and the person is marked Do Not Disturb in your CRM. Senders in the US and Canada accept TCPA and CASL conditions when they sign up. Terms section 8.
Private and secure
Encrypted connections, encrypted login keys, strict separation between businesses, and team roles: admins run the account, users do the daily work.
Backed up nightly
Your data is backed up every night, encrypted and stored off-site, with restores tested every month.
Lost a phone?
Cut it off from your account in one click, and link a new one with a fresh code.
Comes back by itself
After a power cut or restart, the phone app and the box reconnect without anyone touching them.
Fix it yourself
The Troubleshoot button finds the problem and tells you the fix in plain words.
Watched 24/7
Our servers are checked every few minutes around the clock, with alerts the moment anything stops.
For agencies
Give every client local texting. Keep the margin.
Offer texts and calls from each client's own number without buying a single number. Each client gets their own private space; you see them all from one screen, approve extra phones, and bill it as your own service.
Bright Smile Dental3 phones · 4 numbers
All onlineCasa Realty1 phone · 2 numbers
All onlineJuan's Auto Shop1 phone · 1 Box for calls
All onlinePricing
Per phone. Not per message.
Start with one phone. Add calls whenever you're ready.
Start here
Texting phone
$9.97/ month
- SMS from your own SIM and eSIM
- Works with your CRM's workflows
- Quiet hours, daily limits and STOP built in
- Dashboard, team roles and Troubleshoot
Calls
$9.97/ month per box
- Answer your number from the browser
- Click to call from your CRM
- Every call logged on the contact
- Missed-call text-back
SymoLink Box
$129once
- The box, ready to plug in
- Bluetooth adapter and power supply
- Set up from the phone app
- Pay once, never monthly
Prices in US dollars. You bring the Android phone, the SIM plan and the internet.
Early access demo
See it work on your own phone.
Answer a few quick questions (about 2 minutes) and we'll set up the right demo for your business. Bring an Android phone with your business SIM, and you'll send your first text from your CRM before the call ends.
- Free and no pressure. A short call, set up around your business.
- Your real number. See your own SIM send and receive inside your CRM.
- Calls too, if you want to see the SymoLink Box.
Questions
Straight answers.
Will my customers see a new number?
No. Texts and calls come from the SIM in your phone, so customers see the number they already know.
Do my customers need Android?
No. Only the phone at your business needs to be Android. Customers can use any phone, iPhone included. They get normal texts.
Do I pay for each text?
Not to SymoLink. You pay per phone each month. The texts are covered by your SIM plan, so choose one with unlimited or plenty of texts.
What if the phone loses power or internet?
Messages wait safely and go out in order when the phone is back. You see the phone go offline in your dashboard within about a minute.
Do I need to change how my staff work?
No. They keep using your CRM's conversations and your existing workflows. The only difference: customers reply more.
Can I send big promotions?
No. SymoLink is for conversations with your own contacts: reminders, follow-ups and replies. For promotions or large campaigns, use a registered bulk service alongside it. See Terms section 8.
What happens when someone replies STOP?
They're opted out straight away and marked Do Not Disturb in your CRM, so automated messages stop. If they reply START, they're back in.
Do I need the Box?
Only for calls. Texts work with just the phone.
Is a seat per phone or per number?
Per phone. One phone is one seat at $9.97 a month however many SIMs are in it, so a dual-SIM phone covers both numbers for one price.
What do texting and calls cost together?
They are two seats, because they are two devices. Texting is $9.97 a month for the phone. Calls are $9.97 a month for the Box, plus $129 once for the Box itself.
Is there a lower rate at 25, 50 or 100+ seats?
Not today: your cost is $9.97 per seat in use at any volume. What you charge your clients is yours to set, and we never see or cap it. Prices may change as the product grows, with 60 days' written notice.
How am I billed?
Monthly, on seats actually in use. Your agency view lists every client's phones and Boxes, with a CSV, so you and we always work from the same number.
Can I use my own domain and logo?
The dashboard, yes: your own web address, your logo, your clients never see ours. The Android app is SymoLink-branded today; an app with your own name and icon needs its own build, which comes later.
Do I manage clients myself, or go through you?
Yourself. You create client accounts, approve extra phones and Boxes, and remove them again. Nothing waits on us.
Who supports my clients?
You do, and we support you: first reply within 24 hours, faster for an outage. Your clients never contact us directly, so the relationship stays yours.
If I stop reselling, what happens to my clients' numbers?
They keep them. The numbers are their own SIMs in their own phones, bought from their own mobile network — nothing is leased from us, so there is nothing to hand back and nothing to port. You also get a full data export and time to move.
Your number is already on your sign.
Put it to work.
Start with one phone for $9.97 a month. Your customers will notice the difference before you do.
symolink.com